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Shipping Policy

We proudly ship our premium Pour Dispensers directly from our trusted manufacturing partners in Taiwan.

Processing Time: 1–5 business days
Estimated Delivery: 18–45 business days, depending on your location and customs clearance.
Every order includes a tracking number once dispatched.
Shipping times may occasionally be extended due to customs inspections, weather conditions, holidays, or high order volumes.

We appreciate your patience and promise to keep you updated throughout your order's journey.

International Shipping

We currently ship to most countries worldwide.

Please note that customs duties, import taxes, or local handling fees (if applicable) are the responsibility of the customer and are determined by your country's customs authority.

Payment Policy

We accept secure payments through trusted payment gateways.

All transactions are encrypted using industry-standard SSL technology to ensure your personal and payment information remains safe and protected.

Returns & Refunds

Your satisfaction is important to us.

If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos or videos.

Due to the international nature of our shipping, we generally do not accept returns for:

Change of mind
Incorrect orders placed by the customer
Delays caused by customs or courier services

Approved refunds will be processed back to your original payment method.

Order Cancellation

Orders may be cancelled within 12 hours of purchase.

Once your order has entered processing or has been shipped, cancellations are no longer possible.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Please allow 2–5 days for tracking information to become active.

Privacy Policy

Your privacy matters to us.

We never sell, rent, or share your personal information with third parties except when necessary to process your order, complete payment, or arrange delivery.

All customer information is securely protected.

Customer Support

Our support team is available to assist you with any questions regarding your order, shipping, or products.

Response Time:

Monday–Saturday
Within 24–48 business hours

Disclaimer

Delivery times are estimates and may vary depending on customs processing, courier operations, weather conditions, public holidays, and destination country.

By placing an order on our store, you acknowledge and agree to these policies.

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